Common Questions about Vacation Rentals

What is provided in our vacation rental?

  • 1 roll of paper towels
  • 1 roll of toilet paper per bathroom
  • 1 vanity bar soap per bathroom
  • 1 trash bag per can (kitchen and bathrooms)
  • 1 dishwashing pack
  • 1 laundry detergent pack
  • 1 small dish soap
  • 1 kitchen sponge
  • facial towels in each bathroom to be used for removing makeup

What should I bring on my trip?

  • Dishwashing soap
  • Dishwasher detergent
  • Condiments
  • Paper Towels
  • Trash bags
  • Aluminum foil
  • Storage bags
  • Coffee and coffee filters
  • Laundry detergent
  • Bath products
  • Bath tissue
  • Hair dryer, brush or comb
  • Tooth paste and tooth brush
  • Beach towels
  • Beach Chairs, Umbrellas, and any Sand Toys
  • Sunscreen

When is check-in and check-out?

Check in is after 3pm central standard time & Check out is no later than 10am central time.

Can I bring my pet?

Sorry, no pets are allowed at condos. Some owners of beach houses may allow pets with pre-approval, pet rental agreement and non-refundable pet fees.

Is there a BBQ Grill?

Some properties are equipped with grills in common areas. Please check with the management team for any specific questions. No grilling is allowed on balconies.

What is the check-out procedure for my vacation rental?

Check out is promptly at 10AM on day of departure!
If the property you stayed in has a key, please return it to the Orange Beach office where it was picked up as you are leaving the Island. There is a drop box specifically for returned keys.
If keyless entry is used then no worries. You are set to go!

All guests should also complete the following before departure:

  • Please remove all trash from the property and put in trash shoot in hallway. If you are staying in a beach house, there are designated trash cans in driveway or by the road for you to put the bags of trash in.
  • Please load and start the dishwasher.
  • Please set the air conditioner to 74 degrees upon departing.
  • If you are using a key, please ensure the property is locked as you leave. If keyless entry, please make sure door shuts completely behind you.

Do I need a parking pass and how many passes are allowed?

Parking passes vary by property. Your Current Tides Team will inform you on how many passes are allowed at your Rental Property.

What is the cancellation policy?

If you cancel or change occupancy dates on a daily or weekly rental, a thirty (30) day notice prior to arrival must be given. If you cancel or change occupancy dates on a monthly rental, a sixty (60) day notice prior to arrival must be given. Failure to do so will result in forfeiture of the deposit or rent, unless the house is re-booked for the same rental period.

When is my final payment due?

Final payment for condos are due 30 days prior to arrival. Final payments for beach houses are due 60 days prior to arrivals. Arrivals occuring less than the stated times are due in full at time of booking.

Weather/Hurricane Policy

Rentals for periods of inclement weather will not be refunded. Travel insurance is recommended. We can assist you with travel insurance.